Frequently Asked Questions

General Product Information

1. What is the Electric Light Lifter used for?
The Electric Light Lifter is a compact, battery-powered lifting aid designed for light-duty handling tasks in retail, office, medical, warehouse, and maintenance settings.

2. What is the typical lifting capacity?
Most models lift between 60kg and 200kg, depending on configuration, making them ideal for lifting small boxes, tools, components, or equipment to safe working heights.

3. What lift heights are available?
Lift height varies by model, typically reaching between 1200mm and 1700mm, allowing efficient access to shelving or elevated work areas.

4. What is the platform made from?
The lifting platform is made from lightweight yet strong aluminium or coated steel, designed to support the load securely without adding unnecessary weight to the machine.

5. Is the lifter compact and easy to store?
Yes, the slim, lightweight design allows the lifter to fit through standard doorways and store easily when not in use, even in tight spaces.

Usage and Operation

6. How is the Electric Light Lifter operated?
It features a battery-powered electric lift mechanism controlled by push buttons on the handle or a control panel, providing smooth vertical movement with minimal effort.

7. Can it be used on uneven floors?
The unit is best suited for use on smooth, level surfaces such as factory floors or tiled spaces. Non-marking wheels help ensure stability and cleanliness.

8. Is it safe for use in hygienic environments?
Yes, some models come with stainless steel or wipe-clean surfaces, suitable for cleanrooms, food preparation areas, and medical use.

Maintenance and Care

9. What maintenance is required?
Maintenance includes checking battery condition, keeping moving parts clean and lubricated, and inspecting wheels and platform components regularly for wear or damage.

10. Is battery charging simple?
Yes, the integrated charging unit connects to a standard UK plug, and most models include a charge indicator for convenience and safety.

Purchasing and Delivery

11. What is the delivery lead time?
Delivery is typically 2–3 business days, depending on stock and your delivery location.

12. Can I request a custom platform design?
Yes, platform variations and accessories such as rollers, prongs, or fork-style tops may be available upon request. Contact us for tailored solutions.

13. Who can I speak to for advice or orders?
Please call us on 0800 458 8025 or email info@liftruck.co.uk for expert assistance and ordering support.

Safety and Regulations

14. Is the Electric Light Lifter compliant with UK safety regulations?
Yes, the lifter is CE marked and conforms to UK and EU safety standards for powered lifting equipment.

15. Are safety instructions included?
Absolutely. Each lifter includes clear operating instructions and guidance for safe use and battery maintenance.