Frequently Asked Questions

General Product Information

1. What is the Folding Steel Platform Trolley used for?
This trolley is designed for transporting boxes, equipment, tools, and supplies across warehouses, offices, retail spaces, and workshops. It folds flat for convenient storage and portability.

2. What is the construction material?
It features a robust steel frame with a durable non-slip platform surface and folding handle, providing strength and safety during use.

3. What is the maximum load capacity?
The trolley supports up to 150kg of evenly distributed weight, making it suitable for general light to medium-duty applications.

4. Does the handle fold down completely?
Yes, the handle folds flat against the base, allowing for easy storage in compact areas such as cupboards, vans, or behind doors.

5. Is this trolley suitable for commercial or industrial use?
Yes, its robust construction makes it ideal for use in retail stockrooms, warehouses, mailrooms, and even events or exhibitions.

Usage and Operation

6. How do I unfold and use the trolley?
Simply lift the handle until it clicks securely into position. Once loaded, push or pull the trolley using the ergonomic handle for easy manoeuvring.

7. What type of wheels does it use?
The trolley is fitted with smooth-rolling rubber swivel castors for quiet and stable movement across indoor floors and low thresholds.

8. Can it be used outdoors?
While primarily designed for indoor use, it can be used briefly outdoors on flat, dry surfaces. It's best stored indoors to prevent corrosion.

Maintenance and Care

9. What maintenance is required?
Keep the trolley clean and dry, periodically check the castors for debris or wear, and ensure the folding mechanism remains smooth and functional.

10. Are replacement wheels available?
Yes, replacement castors and other components are available through Liftruck UK. Please contact us with your order reference.

11. Does it include a warranty?
Yes, this product comes with a 12-month warranty covering manufacturing faults under standard usage conditions.

Purchasing and Delivery

12. What is the standard delivery time?
Delivery is usually 1–2 working days for mainland UK orders, subject to availability at the time of purchase.

13. Can I purchase in bulk?
Yes, Liftruck UK offers discounts for bulk purchases—please contact our sales team for a quote tailored to your needs.

14. What is your returns policy?
Returns are accepted within 30 days, provided the trolley is unused and returned in its original packaging. Full terms apply.

Safety and Regulations

15. Does this trolley meet UK handling standards?
Yes, it complies with current UK manual handling guidelines for wheeled load transport equipment.

16. Are usage instructions provided?
Yes, each unit comes with a basic guide for safe operation, handling, and storage instructions.