Frequently Asked Questions

General Product Information

1. What is the Hi-Pow Electric Turntable Trailer used for?
This trailer is designed for transporting goods effortlessly across large sites, factories, warehouses, and logistics yards. It's ideal for moving heavy or multiple loads with minimal manual handling.

2. What makes the LTETT Range unique?
The LTETT range features powerful electric drive units combined with a precision turntable steering system, allowing for easy control and high manoeuvrability.

3. Is this suitable for indoor and outdoor use?
Yes, the trailer is designed for both indoor and outdoor environments, with durable components that can withstand frequent use across varied surfaces.

4. What are the construction materials?
It is built with a reinforced steel frame and a non-slip platform deck, ensuring long-term durability and safe operation under demanding conditions.

Usage and Operation

5. How is the trailer operated?
The electric drive system is controlled via a tiller or remote handle, providing smooth acceleration, braking, and directional control.

6. Can the turntable steering handle tight turns?
Yes, the turntable steering offers exceptional turning capability, allowing the trailer to be used efficiently in restricted or narrow areas.

7. Is this product suitable for long-distance movement across sites?
Absolutely — the electric drive and robust wheels are designed to cover long distances without operator fatigue, making it perfect for busy industrial settings.

Maintenance and Care

8. What maintenance is required?
Routine checks include inspecting the tyres, charging the battery, testing the controls, and ensuring the frame and moving parts remain clean and lubricated.

9. Are replacement parts available?
Yes, we stock all common replacement components including batteries, wheels, and steering mechanisms. Our team is happy to assist with parts queries.

10. Does this trailer come with a warranty?
Yes, the Hi-Pow LTETT Range is backed by a 12-month warranty covering manufacturing faults and component defects under normal use.

Purchasing and Delivery

11. What is the delivery time for this trailer?
Delivery is typically 2–3 working days to UK mainland addresses, depending on availability and order volume.

12. Can I customise the trailer to suit my application?
Yes, optional configurations are available. Please contact us to discuss specific requirements such as side panels, tow hitches, or bespoke deck finishes.

13. What is your return policy?
Returns are accepted within 30 days, provided the trailer is unused and returned in its original packaging and condition.

Safety and Regulations

14. Is the LTETT Range compliant with safety standards?
Yes, all models are built to comply with UK health and safety guidelines for powered handling equipment.

15. Are operating instructions included?
Yes, a full user manual is supplied with every trailer, covering operation, battery care, troubleshooting, and safety procedures.