Frequently Asked Questions

General Product Information

1. What is the Truck-It Gas Bottle Sack Truck used for?
This sack truck is specifically designed for safely transporting gas cylinders in commercial, industrial, and engineering environments. It is ideal for use by welders, builders, HVAC engineers, and in workshops.

2. What material is the sack truck made from?
The truck is manufactured from heavy-duty tubular steel with a tough powder-coated finish, ensuring excellent durability and resistance to wear.

3. What is the load capacity of the truck?
The Truck-It Gas Bottle Sack Truck supports loads of up to 250kg, allowing it to carry various sizes of gas bottles with ease.

4. What features make this truck suitable for gas bottles?
It includes a curved back support to cradle the cylinder, a secure retaining chain or strap, and a reinforced toe plate specifically sized for cylindrical loads.

5. Is it suitable for commercial use?
Yes, it is ideal for daily use in commercial and industrial sectors, offering a reliable solution for moving heavy gas bottles safely.

Usage and Operation

6. How does the retaining mechanism work?
The gas bottle is secured using a strong chain or strap that loops around the cylinder and fastens to the frame, keeping it firmly in place during transit.

7. Can this sack truck be used on uneven ground?
Yes, the large puncture-proof wheels provide smooth operation over uneven terrain, including outdoor surfaces, construction sites, and workshop floors.

8. Is the truck easy to manoeuvre when loaded?
Yes, the ergonomic loop handle and balanced frame allow for stable and controlled movement, even with heavy gas cylinders on board.

Maintenance and Care

9. What maintenance is required?
Check the chain/strap and wheel condition regularly. Keep the frame clean and inspect for signs of rust or wear to ensure long-lasting performance.

10. Are replacement parts available?
Yes, you can request replacement wheels or securing straps. Please contact Liftruck UK with your order reference for assistance.

11. Does the truck come with a warranty?
The product includes a standard 12-month warranty covering manufacturing defects under normal working conditions.

Purchasing and Delivery

12. What is the delivery time?
Delivery is typically 2–3 working days to mainland UK addresses, subject to availability at time of ordering.

13. Can I order more than one unit?
Yes, bulk orders are welcome. For trade pricing or volume discounts, please contact our sales team directly.

14. Can I return the product if it’s not suitable?
Yes, returns are accepted within 30 days as long as the item is unused and returned in its original packaging. Please refer to our returns policy for full details.

Safety and Regulations

15. Does this product comply with safety regulations?
Yes, it complies with standard UK manual handling and safety regulations for lifting and transporting heavy cylindrical items like gas bottles.

16. Are usage guidelines provided?
Yes, each unit comes with basic operating instructions to help ensure safe and correct handling of gas cylinders.