Frequently Asked Questions

General Product Information

1. What is the Truck-It Multi-Fuel Delivery Sack Truck designed for?
This sack truck is purpose-built for delivering fuel products such as coal, logs, gas bottles, and multi-fuel bags. It's widely used by fuel merchants, couriers, and in agricultural settings.

2. What is the construction material?
It features a fully welded steel frame with a durable powder-coated finish, providing excellent strength and resistance to outdoor conditions and heavy loads.

3. What is the maximum load capacity?
The truck can carry up to 250kg, making it ideal for transporting large sacks or heavy canisters on a daily basis.

4. What makes this truck suitable for multi-fuel deliveries?
It includes a reinforced high-back frame to support bulky bags, curved supports for gas bottles, and large wheels for outdoor terrain—all ideal features for delivering various fuel types.

5. Is it suitable for industrial use?
Yes, it's designed for tough working environments such as depots, yards, farms, and delivery rounds where reliable handling of fuel products is essential.

Usage and Operation

6. Can this truck handle outdoor conditions?
Yes, the puncture-proof wheels and heavy-duty steel construction allow it to perform reliably across gravel, grass, and uneven yard surfaces.

7. Is the handle ergonomic?
The handle is designed for comfort and control, with a loop-style grip that offers secure two-handed operation even when fully loaded.

8. Does it support different types of fuel products?
Absolutely. The frame and toe plate can accommodate coal sacks, log bags, and even gas bottles, making it a truly multipurpose delivery solution.

Maintenance and Care

9. What maintenance is required?
Clean the frame after use, especially if transporting damp fuel bags. Check the wheel condition regularly and ensure fixings are tight for continued safe use.

10. Are spare parts available?
Yes, we can supply replacement wheels and other parts if needed. Please contact Liftruck UK with your order reference for assistance.

11. Does it come with a warranty?
Yes, the truck includes a 12-month warranty covering defects in materials and workmanship under normal operating conditions.

Purchasing and Delivery

12. What is the delivery timeframe?
Delivery is typically made within 2–3 working days across mainland UK, subject to stock availability.

13. Can I order in bulk for a fleet or depot?
Absolutely. We offer competitive pricing for trade customers and bulk orders. Contact our team for a tailored quote.

14. What is your returns policy?
We accept returns within 30 days as long as the product is unused and in its original condition. See our full returns policy for more details.

Safety and Regulations

15. Is this sack truck compliant with UK handling regulations?
Yes, it is built in accordance with UK manual handling standards and designed to reduce strain during transport of heavy or awkward fuel loads.

16. Are operating instructions provided?
Yes, the product is delivered with basic usage and safety guidance to ensure correct operation by all users.