Frequently Asked Questions

General Product Information

1. What is the weight capacity of the GS Series Pallet Truck?
The GS Series Pallet Truck has a maximum load capacity of 2500kg, making it suitable for a wide range of handling tasks in warehouses, factories, and distribution centres.

2. What are the available fork dimensions?
This pallet truck is available with standard fork sizes of 1150mm x 525mm and 1150mm x 685mm, which are compatible with both euro and UK pallets.

3. What materials is the pallet truck made from?
The GS Series features a high-quality steel construction with a durable powder-coated finish to resist wear, corrosion, and impact damage.

4. What type of wheels does this pallet truck use?
It is equipped with entry and exit rollers and polyurethane steering wheels, offering smooth operation and manoeuvrability even under heavy loads.

Usage and Operation

5. How is the GS Series Pallet Truck operated?
The truck is manually operated using a three-position control lever (raise, lower, and neutral). You simply pump the handle to raise the forks and release to lower them.

6. Is this pallet truck suitable for all types of pallets?
Yes, the fork options allow compatibility with both Euro and UK pallets. Ensure you select the correct fork width to suit your pallet type.

7. Can this truck be used on uneven surfaces?
While designed for smooth indoor floors, the polyurethane wheels allow some operation on slightly uneven surfaces or rough concrete.

Maintenance and Care

8. What maintenance is required?
Regular checks of the hydraulic oil, lubrication of joints, and inspection of wheels and forks for wear are recommended to maintain performance and extend lifespan.

9. Is the hydraulic system serviceable?
Yes, the hydraulic pump is designed for long-term use and can be serviced or replaced if required. Spare parts are available through Liftruck UK.

10. What warranty does this pallet truck come with?
The GS Series includes a 12-month manufacturer’s warranty covering defects in materials and workmanship.

Purchasing and Delivery

11. What is the delivery time for this pallet truck?
Standard delivery is 2–3 business days across the UK. Orders are dispatched promptly to minimise downtime for your business.

12. Are bulk discounts available?
Yes, we offer discounted pricing on large orders. Contact our sales team for a personalised quote based on your quantity requirements.

13. Can I return the pallet truck if it’s unsuitable?
Yes, returns are accepted within 30 days if the item is unused and in original packaging. Terms apply – please review our returns policy.

Safety and Regulations

14. Is the GS Series compliant with UK and EU safety standards?
Yes, this pallet truck meets all applicable safety and manufacturing standards for use in the UK and Europe.

15. Does it come with safety documentation?
Yes, a comprehensive user manual with operating instructions and safety guidelines is included with each unit.