Frequently Asked Questions

General Product Information

1. What is the BT High Lifter used for?
The BT High Lifter is a premium manual pallet truck that lifts open-based pallets or skids to an ergonomic working height, ideal for production lines, workshops, and packing stations.

2. What is the maximum lifting capacity?
This model is capable of lifting up to 1000kg, making it suitable for light to medium-duty lifting and positioning tasks.

3. How high can the forks lift?
The BT High Lifter can raise loads to a height of approximately 800mm, ideal for minimising strain during repetitive handling tasks.

4. What pallet types is it compatible with?
It is designed specifically for open-based pallets and skids. It is not suitable for closed-base or perimeter-based pallets due to the scissor leg design.

5. What materials is the truck made from?
The BT High Lifter features robust steel construction with high-quality components and an ergonomic tiller handle, built to Toyota’s standards of durability and reliability.

Usage and Operation

6. How is the unit operated?
Operation is manual using the ergonomic handle, which controls lifting and lowering via a hydraulic system. Manoeuvring is easy when the forks are lowered.

7. Does it include stabilisers?
Yes, the BT High Lifter features automatic stabilisers that deploy when the load is raised to ensure maximum stability and safety.

8. Can it be moved while the load is lifted?
No, for safety reasons the truck cannot be moved once the forks are lifted past a certain point, as the stabilisers engage to hold it steady.

Maintenance and Care

9. What maintenance is required?
Regular checks should include hydraulic oil levels, wheel condition, and lubrication of all moving parts to ensure optimal performance and longevity.

10. Are spare parts available?
Yes, spare parts such as wheels and pump components are available through Liftruck UK if replacements are ever needed.

Purchasing and Delivery

11. What is the delivery time?
Delivery is typically 5–7 business days, depending on your location and current stock availability.

12. Can I order multiple units?
Yes, we welcome bulk orders. Contact our sales team for quantity discounts and lead time estimates.

13. How can I order or ask a question?
Call us on 0800 458 8025 or email info@liftruck.co.uk for more information or to place an order.

Safety and Regulations

14. Is this truck CE certified?
Yes, the BT High Lifter complies with all current UK and EU safety regulations and comes with full CE marking.

15. Are instructions included?
Yes, each unit comes with a comprehensive user manual covering setup, usage, maintenance, and safety information.