Frequently Asked Questions

General Product Information

1. What is the Rough Terrain Pallet Truck used for?
This pallet truck is specifically designed to transport palletised loads over uneven, outdoor, or gravelled surfaces where standard pallet trucks cannot operate efficiently.

2. Is this a manual or electric pallet truck?
This is a fully manual pallet truck, requiring no battery or power source, and is operated using a hydraulic pump and drawbar handle.

3. What is the maximum weight capacity?
The rough terrain pallet truck can handle loads up to 1200kg, making it ideal for construction sites, farms, nurseries, and other outdoor settings.

4. What are the fork dimensions?
Fork sizes vary slightly depending on the model, but typically accommodate standard Euro and UK open-based pallets. Check the specification table for full details.

5. What kind of wheels does it use?
The unit is equipped with large pneumatic wheels that offer excellent traction and shock absorption across rugged terrain.

Usage and Operation

6. How do I operate the Rough Terrain Pallet Truck?
Position the forks beneath the pallet, then pump the handle to raise the load using the hydraulic system. The large wheels and strong frame allow you to pull or push the load across rough ground.

7. Can this be used on inclines?
It is suitable for mild inclines, but always follow safe handling procedures and avoid steep gradients when fully loaded.

8. Does it work with all pallet types?
It is designed for open-base pallets. Closed-base or perimeter-based pallets may not be compatible due to fork clearance and wheel structure.

Maintenance and Care

9. What maintenance does it require?
Maintenance includes keeping tyres inflated and in good condition, checking the hydraulic system for leaks, and lubricating moving joints.

10. Are replacement parts available?
Yes, parts such as wheels, axles, and hydraulic components are available through Liftruck UK if needed for future servicing.

Purchasing and Delivery

11. What is the delivery lead time?
Delivery is typically 2–3 business days, depending on stock availability and your location.

12. Can I order more than one?
Absolutely. Discounts may apply for bulk orders. Contact us directly for a tailored quotation.

13. How do I place an order or get assistance?
Please call 0800 458 8025 or email info@liftruck.co.uk to speak to a member of our sales team.

Safety and Regulations

14. Is this pallet truck compliant with safety standards?
Yes, it meets all relevant UK and EU safety requirements and is CE marked for full compliance.

15. Are operating instructions provided?
Yes, every unit is supplied with a detailed user manual including safety guidelines, operation steps, and maintenance advice.