Frequently Asked Questions

General Product Information

1. What are 500kg Electric Lift Pallet Stackers used for?
These stackers are designed for lifting, stacking, and transporting pallets or goods weighing up to 500kg, ideal for light to medium-duty warehouse and industrial applications.

2. What is the maximum lift height available?
Most models in this range can lift loads up to 1600mm–2000mm, depending on the specific unit. This makes them suitable for placing goods on racking or shelving.

3. What type of pallets can it handle?
These stackers are typically designed for open-bottom pallets or skids. Compatibility with closed-base pallets depends on fork dimensions and clearance height.

4. How is the stacker powered?
The lift function is battery-powered using a rechargeable 12V or 24V battery system, providing smooth electric lifting with push-button controls.

5. Is it compact enough for narrow aisles?
Yes, the design is compact and manoeuvrable, making it ideal for small warehouse spaces, retail environments, and stockrooms with restricted aisle widths.

Usage and Operation

6. How is the stacker operated?
It features manual pushing and steering with an electrically powered lift, controlled via a simple push-button panel located on the handle or mast.

7. Can it be used on uneven flooring?
These stackers are intended for smooth, level surfaces. Use on uneven ground may reduce stability and affect performance.

8. What safety features are included?
Common safety features include an emergency stop button, overload protection, stable wheelbase design, and safety guards over the lifting mechanism.

Maintenance and Care

9. What maintenance is required?
Regular maintenance includes checking the battery charge, inspecting the mast and forks, lubricating moving parts, and ensuring wheels are free of debris or damage.

10. Is charging the battery straightforward?
Yes, the stacker is supplied with a built-in or external battery charger that connects to a standard mains socket for easy overnight charging.

Purchasing and Delivery

11. What is the lead time for delivery?
Delivery is typically 2–3 business days depending on your location, order size, and availability.

12. Are bulk order discounts available?
Yes, discounts are available for orders of multiple units. Contact us for a tailored quote and availability on bulk purchases.

13. How do I get more information or place an order?
Call us directly on 0800 458 8025 or email info@liftruck.co.uk for personalised advice or assistance with your purchase.

Safety and Regulations

14. Are these pallet stackers CE certified?
Yes, all models meet CE requirements and are manufactured in compliance with UK and EU safety standards for lifting equipment.

15. Are user manuals included?
Yes, a comprehensive user manual is supplied with each stacker, including operation, safety, and maintenance instructions.