Frequently Asked Questions

General Product Information

1. What is the Flat Bed Trolley used for?
This trolley is ideal for transporting goods, boxes, tools, or supplies in warehouses, offices, workshops, and stockrooms. Its low-profile design makes it easy to load and unload.

2. What is the trolley made from?
The Flat Bed Trolley is constructed from a robust steel frame with a durable anti-slip platform surface to ensure goods remain stable during transport.

3. What is the maximum load capacity?
It can handle up to 300kg of evenly distributed weight, making it suitable for both light-duty and medium-duty handling tasks.

4. What are the overall dimensions of the trolley?
The platform typically measures around 900mm x 600mm, offering a generous surface for larger items while remaining easy to manoeuvre.

5. Is the trolley suitable for commercial environments?
Yes, it's widely used in professional settings such as logistics centres, warehouses, retail spaces, and maintenance departments.

Usage and Operation

6. How is the Flat Bed Trolley operated?
Simply load the platform, then push or pull using the fixed tubular handle. The trolley is designed for quiet, smooth movement.

7. What type of wheels does it have?
It features four swivel castors with durable rubber tyres that ensure smooth rolling and precise control on flat surfaces.

8. Can it be used on uneven ground?
While best suited to flat indoor floors, it can also be used on slightly uneven surfaces due to its resilient wheel design.

Maintenance and Care

9. What maintenance is required?
Keep the wheels free from debris, periodically tighten bolts, and wipe the platform clean after use to maintain condition and safety.

10. Are replacement wheels available?
Yes, spare wheels and other parts can be supplied—please contact Liftruck UK for compatible replacements.

11. Does the trolley come with a warranty?
Yes, it includes a 12-month warranty covering defects in materials and workmanship under standard use.

Purchasing and Delivery

12. What is the delivery time?
Delivery typically takes 2-3 working days across mainland UK, subject to availability at the time of ordering.

13. Can I order this product in bulk?
Yes, Liftruck UK provides trade pricing and discounts for bulk or repeat orders. Get in touch for a tailored quote.

14. What is your returns policy?
Returns are accepted within 30 days if the product is unused and in original packaging. Please refer to our full return terms online.

Safety and Regulations

15. Is the trolley compliant with UK safety standards?
Yes, it meets UK manual handling equipment standards and is suitable for use in workplace environments.

16. Are user instructions provided?
Yes, a simple guide is included with safety and operation tips to ensure correct usage from the start.