Frequently Asked Questions

General Product Information

1. What is the Cash & Carry Trolley used for?
This trolley is designed for use in wholesale environments, warehouses, retail backrooms, and stockrooms. It's ideal for transporting cartons, boxes, and bulk items with ease.

2. What is the construction material?
The frame is made from durable tubular steel with a powder-coated finish for corrosion resistance, while the platform is typically made of strong wood or steel for supporting heavy loads.

3. What is the load capacity?
The Cash & Carry Trolley can carry up to 500kg of evenly distributed weight, making it suitable for commercial and retail use.

4. Does it have a platform or basket?
It features a flat platform deck with an upright handle for pushing. Some models include a rear basket or vertical frame support for additional load security.

5. What are the typical dimensions?
Platform sizes vary by model but are generally around 1000mm x 600mm, providing a generous area for goods transport.

Usage and Operation

6. Is the trolley easy to push when fully loaded?
Yes, it is fitted with smooth-rolling rubber or nylon castor wheels, ensuring low rolling resistance and excellent manoeuvrability, even when fully loaded.

7. Can it turn easily in tight aisles?
The trolley is designed for tight retail and warehouse environments. Swivel castors help it navigate corners and confined spaces with ease.

8. Is it suitable for outdoor use?
It is primarily designed for indoor use, but occasional short-term outdoor use is possible if the surface is flat and stable.

Maintenance and Care

9. How do I care for the trolley?
Keep the wheels clear of debris, wipe down the frame and platform after use, and check fastenings or bolts periodically for tightness.

10. Are spare parts available?
Yes, replacement castors and other spare parts can be supplied by Liftruck UK. Contact us with your model details for availability.

11. Does the trolley come with a warranty?
Yes, it includes a 12-month warranty covering manufacturing defects and component faults under normal use conditions.

Purchasing and Delivery

12. How long does delivery take?
Delivery is typically 2-3 working days to UK mainland locations, subject to stock at the time of ordering.

13. Can I order in bulk for my store or warehouse?
Yes, bulk orders are welcomed and discounted pricing is available for trade and repeat customers. Please contact our sales team for more details.

14. What is your returns policy?
You may return the trolley within 30 days if it’s unused and in its original packaging. See our return terms for full conditions.

Safety and Regulations

15. Does this trolley meet UK safety standards?
Yes, it is manufactured in accordance with UK workplace safety and manual handling guidelines for trolleys and warehouse transport equipment.

16. Are instructions or assembly guidelines included?
Yes, the trolley is either supplied fully assembled or with clear user instructions for fast, safe setup and operation.