Frequently Asked Questions

General Product Information

1. What is the OXBOX Equipment and Tool Box used for?
The OXBOX is a secure storage solution designed to safely store tools, equipment, and materials on construction sites, in workshops, or in vehicles.

2. What are the dimensions of the OXBOX?
The exact dimensions vary by model, but it is compact enough for easy transport while offering generous internal space for secure storage of valuable items.

3. What material is the box made from?
The OXBOX is constructed from 1.25mm and 2mm thick steel, offering a strong and robust body designed to deter theft and resist harsh working environments.

4. What colour is the box finished in?
It is finished in an anti-corrosion, powder-coated paint in a highly visible orange, helping to identify site storage and resist weather damage.

5. Does the box include handles or fork skids?
Yes, most models include ergonomic handles and forklift skids for easy movement around site using pallet trucks or forklift trucks.

Usage and Operation

6. Is the OXBOX suitable for use on construction sites?
Yes, the OXBOX is specifically designed for secure storage on construction and building sites, offering a cost-effective solution without compromising on strength or security.

7. Can it be bolted down?
Many OXBOX units include pre-drilled fixing points that allow the box to be bolted to floors or vehicle beds for additional security.

8. Is the lid gas-assisted?
Yes, the OXBOX is fitted with gas struts for assisted opening and closing of the lid, ensuring safe and smooth operation on site.

Maintenance and Care

9. Does the box require any maintenance?
Minimal maintenance is needed. Keep the locks lubricated, check hinges and gas struts periodically, and clean off dirt or debris to protect the powder-coated surface.

10. Are replacement keys or locks available?
Yes, replacement keys and locks can be ordered through Liftruck UK if required. Please provide the box model and key number for faster processing.

11. What warranty is included?
The OXBOX comes with a 12-month manufacturer’s warranty covering defects in materials or workmanship under normal use conditions.

Purchasing and Delivery

12. How quickly can the OXBOX be delivered?
Delivery is typically 2–3 business days across the UK. Orders are dispatched promptly to ensure fast turnaround.

13. Can I purchase multiple units at once?
Yes, bulk purchasing is available and we offer discounted pricing on volume orders. Please contact our sales team for a bespoke quotation.

14. Can I return the item if it doesn’t suit my needs?
Yes, returns are accepted within 30 days of delivery, provided the unit is unused and in its original packaging. Terms apply—see our return policy for details.

Safety and Regulations

15. Is the OXBOX tested for security?
While it is not Sold Secure certified, the OXBOX features internal anti-jemmy systems and robust construction to provide strong theft deterrence at a competitive price point.

16. Is a user manual included?
Yes, each OXBOX is supplied with basic handling and safety guidance, including lifting and securing instructions.