Frequently Asked Questions

Product Specifications

1. What is the load capacity of the Valkyrie Quick Lifting Pump Truck?
The QLPT model is designed to handle loads up to 2,500 kg, making it suitable for various industrial applications.

2. What are the fork dimensions of this pallet truck?
The forks measure 1,150 mm in length and have a width across forks of 540 mm, accommodating standard pallet sizes.

3. What is the lowered and raised fork height?
The forks have a lowered height of 80 mm and can be raised to a maximum height of 200 mm, facilitating easy pallet handling.

4. What type of wheels does the Valkyrie Quick Lifting Pump Truck have?
The QLPT model is equipped with rubber steer wheels and polyurethane load rollers, ensuring quiet operation and reducing noise levels during use.

Usage and Operation

5. How does the quick lifting pump benefit the operator?
The quick lifting pump allows the pallet truck to reach the pallet surface with the first stroke and lift the pallet with the second stroke, significantly reducing the number of pump strokes needed to lift a load.

6. How does the ergonomic design benefit the operator?
The pallet truck features a comfortable, easy-grip handle with a soft rubber covering, reducing operator fatigue and enhancing control during transport.

7. Is this pallet truck suitable for high-traffic industrial environments?
Yes, its high load capacity, quick lifting pump, and ergonomic design make it ideal for busy workspaces.

Maintenance and Care

8. What regular maintenance is required?
Regular maintenance includes checking the hydraulic system for leaks, lubricating moving parts, and inspecting wheels for wear and tear.

9. What is the warranty period for this product?
The QLPT model comes with a 12-month warranty covering manufacturing defects.

10. Are replacement parts available?
Yes, replacement parts such as wheels and hydraulic components are available through our store.

Purchasing and Delivery

11. Do you offer bulk discounts for multiple units?
Yes, we provide competitive pricing for bulk orders. Please contact our sales team for a personalised quote.

12. How long does delivery take?
Standard delivery times are 1–2 business days. Expedited shipping options may be available upon request.

13. Can I return the pallet truck if it doesn’t meet my needs?
Yes, we have a 30-day return policy. The product must be in its original condition and packaging.

Safety and Regulations

14. Is the Valkyrie Quick Lifting Pump Truck compliant with safety standards?
Yes, it meets all relevant UK and EU safety regulations.

15. Are safety guidelines included with the product?
Yes, a user manual with safety and operational guidelines is included in the packaging.