Frequently Asked Questions

General Product Information

1. What is the Sack Truck with Flat Back used for?
This sack truck is ideal for moving large, flat items such as boxes, appliances, and furniture in warehouses, stockrooms, delivery vans, and retail environments. The flat back frame prevents items from snagging or shifting during transport.

2. What material is the truck made from?
It is made from heavy-duty tubular steel, finished with a tough powder-coated coating for increased durability and corrosion resistance.

3. What is the load capacity?
The Sack Truck with Flat Back supports loads of up to 250kg, making it a reliable choice for both commercial and industrial applications.

4. What is the size of the toe plate?
The fixed toe plate offers a generous surface for handling bulky or awkward items. For precise dimensions, please refer to the product specification table.

5. Is it suitable for everyday use?
Yes, this sack truck is designed for frequent use in professional environments, including courier services, retail distribution, and facilities management.

Usage and Operation

6. What are the benefits of the flat back design?
The flat back provides better load support, especially for square or rectangular items, and helps maintain stability during transit, reducing the risk of product damage.

7. Are the wheels suitable for multiple surfaces?
Yes, the truck is fitted with puncture-proof rubber or polyurethane tyres, allowing smooth and silent movement across tile, concrete, carpet, and outdoor paving.

8. Can this sack truck be stored upright?
Yes, its slim frame allows it to be stored vertically against a wall or in compact spaces when not in use.

Maintenance and Care

9. What kind of maintenance is needed?
Keep the wheels free of debris and ensure all fixings are secure. Clean the frame regularly to maintain the finish and prevent rust.

10. Are replacement parts available?
Yes, replacement components such as wheels and handles may be available upon request. Contact Liftruck UK with your order details for support.

11. Does it come with a warranty?
The product is supplied with a standard 12-month warranty covering manufacturing faults and material defects.

Purchasing and Delivery

12. What is the delivery lead time?
This item is available with a 2–3 working day delivery window across mainland UK, subject to stock availability.

13. Can I order multiple units?
Yes, we accommodate bulk orders and offer competitive pricing for multiple units. Please contact our team for a custom quote.

14. What is the returns policy?
Returns are accepted within 30 days of purchase, provided the item is unused and in its original packaging. Please see our returns page for full terms.

Safety and Regulations

15. Is this product compliant with UK handling regulations?
Yes, the sack truck meets standard UK manual handling guidelines, promoting safe and ergonomic load transport.

16. Are usage instructions provided?
Yes, each sack truck is supplied with basic usage and safety instructions to support correct and efficient operation.