Frequently Asked Questions

General Product Information

1. What are individual machinery skates used for?
Individual machinery skates are designed to move heavy equipment or industrial loads safely and efficiently across short distances, especially during repositioning or installation.

2. What does "individual skates" refer to in this product?
The term refers to each skate being a single unit within a set. These are sold as part of a matched set and are not available individually. They are intended to be used together for stability and even load distribution.

3. Are these skates suitable for all floor types?
They are ideal for smooth, level industrial surfaces such as concrete floors. Use on uneven or soft ground is not recommended without additional support or surface protection.

4. Can they be used in tight working spaces?
Yes, their compact design makes them well-suited to operations where larger equipment would be impractical, such as narrow aisles or confined areas.

Usage and Operation

5. How do I use machinery skates with heavy loads?
Lift the equipment using a toe jack or lifting gear and carefully place the skates under stable points. Once positioned, the load can be moved slowly and safely across the surface.

6. Are these skates steerable?
These skates are generally designed for straight-line movement. For turning or directional movement, steerable skate sets may be required.

7. Is more than one person needed to operate the skates safely?
Yes, moving heavy equipment should always be carried out by trained personnel in teams, ensuring proper control, communication, and load stability throughout the move.

Maintenance and Care

8. What maintenance do machinery skates require?
Regularly inspect the rollers, check for debris, and ensure all components move freely. Clean and store the skates in a dry, secure location after use.

9. Are spare parts available if a skate is damaged?
Yes, parts such as rollers and bolts are available. However, since these skates are sold in matched sets, replacing a single skate may affect load balancing and is not recommended without consulting our team.

10. Do they come with a maintenance guide?
Yes, usage and care instructions are provided with the product to help ensure long-lasting performance and operator safety.

Purchasing and Delivery

11. What is the delivery time?
We offer standard UK mainland delivery within 2–3 working days. Expedited shipping may be available — please contact us for options.

12. Can I purchase a single skate?
No, these skates are sold only as a complete set to ensure proper weight distribution and safety during use.

13. Are discounts available for larger orders?
Yes, we can offer competitive pricing for bulk purchases. Please get in touch with our sales team for a personalised quote.

Safety and Regulations

14. Are these skates compliant with UK safety standards?
Yes, they are manufactured to meet relevant UK and EU safety standards for load-moving equipment and are designed for reliable performance.

15. Is a safety guide included with the product?
Yes, the skates include usage guidelines, safety tips, and maintenance recommendations to ensure safe handling at all times.