Frequently Asked Questions

General Product Information

1. What is the Platform Truck with 4 Mesh Sides used for?
This platform truck is ideal for moving loose, bulky, or awkward items in warehouses, factories, stockrooms, and logistics centres where added containment is needed during transport.

2. What is the construction material?
The platform is built from heavy-duty steel with a powder-coated finish, while the sides are made of welded steel mesh for visibility and containment without excess weight.

3. What is the maximum load capacity?
It can carry up to 500kg of evenly distributed weight, making it suitable for heavy-duty applications in commercial and industrial settings.

4. What are the platform dimensions?
Typical dimensions are approximately 1200mm x 600mm, providing a generous surface area for handling large loads efficiently.

5. Are the mesh sides removable?
Yes, the mesh sides can typically be removed or folded down to allow for easy loading, unloading, or use as a flatbed when required.

Usage and Operation

6. Is the truck easy to move when fully loaded?
Yes, it features four smooth-rolling castor wheels (two fixed and two swivel) that allow for easy manoeuvring even under full load.

7. Can it be used in narrow aisles?
The trolley is designed for excellent manoeuvrability, making it suitable for use in tight warehouse aisles or confined storage areas.

8. Is it suitable for both indoor and outdoor use?
Primarily intended for indoor use, it can also be used outdoors on flat, stable surfaces such as loading bays or concrete yards.

Maintenance and Care

9. How do I maintain the platform truck?
Periodically check and clean the wheels, ensure bolts and fastenings are tight, and clean the platform and mesh sides after heavy use to prevent build-up of debris.

10. Are spare parts available?
Yes, replacement castors and components are available from Liftruck UK. Please contact us with your order details for assistance.

11. Does it come with a warranty?
Yes, this truck is supplied with a 12-month warranty covering manufacturing faults and component failure under normal use.

Purchasing and Delivery

12. What is the standard delivery time?
Delivery typically takes 2–3 working days within mainland UK, depending on stock availability at the time of ordering.

13. Can I order multiple trucks for my business?
Yes, bulk and trade orders are welcome. Liftruck UK offers competitive pricing and quotations for larger quantities.

14. What is your return policy?
You can return the product within 30 days if it’s unused and in its original condition and packaging. See our returns policy for full details.

Safety and Regulations

15. Is the truck compliant with UK safety standards?
Yes, the product is designed and manufactured in accordance with UK manual handling and warehouse safety guidelines.

16. Are instructions or usage guidelines included?
Yes, a simple user guide is provided to ensure safe use and proper handling of the platform truck.